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Wow, Pyra, makers of Blogger

July 24, 2002 - 11:15pm

Wow, Pyra, makers of Blogger are hiring a customer support rep. Talk about 10 times cooler than my job. Well, that's what I first thought. Then I started wondering about who they're supporting. I'm assuming it will be whatever businesses they're selling the Blogger to. And if a person needs help setting up a blog, I can only imagine how painful it could be supporting them.

So now, I just hope that whomever gets the job starts a customer service blog telling us all about it.

Comments

That's not a job I would envy. People eviscerate them on the mailing lists from time to time. Bill Lazar is the one that answers most of the questions I see. He's got a lot of patience to do that since the questions are frequently lazy people asking non-Blogger/Pyra questions. They seem to think Blogger should answer every silly HTML question when that's not their thing. I don't understand why they get so nasty about it either. It's like the world is going to end if their personal weblog isn't working the way they want it immediately.
Posted by d. saint on July 25, 2002 - 8:10pm

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